Shipping

All orders are processed and shipped within 1-2 business days. Processing time may vary due to merchandise availability and/or payment discrepancies. We are located in Southern California, thus shipping time will vary depending on location. Shipments are based on business days (including express shipping). We do not process/ship orders during the weekends or holidays. Delivery time of your package may be delayed if no one is present at the time of delivery.

What are your delivery options?

Ground Shipping. FedEx
  • will take an average of 3-4 business days to deliver. Allow 1-2 business days to process
  • Two-Day (FedEx 2-Day Air)
  • Will take 2 business days to deliver. We will process and ship within the same day if the order is placed before 12 PM Pacific Standard Time. If the order is placed after 12 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays.
Next Day Air FedEx
  • Guarantees delivery by the end of the next business day once the order has been processed to ship. We will process and ship within the same day if the order is placed before 12 PM Pacific Standard Time. If the order is placed after 12 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays.
Trucking
Edi
Ucl

 

SHIPPING TERMS
(1) Returns and cancelations, are subject to a 10% to 15% restocking fee, (2) If you have received damage merchandise, from the date you receive, you have 10 days to report it to your sales rep to get a full refund, anything after 10 days, shipping will not be refunded. (3) Mata Shoes does NOT offer FREE SHIPPING, of any kind, customer is responsible 100% for their shipments..